FREQUENTLY ASKED QUESTIONS

1. WHAT IS SONG SLEUTH?

Song Sleuth is a web app designed to help Spotify users purchase tracks from their playlists. Simply link your Spotify account, browse your playlists, and click the vendor links provided to purchase your favourite tracks from Apple Music, Discogs, and more. It's built for DJs, record collectors, and anyone who values owning their music permanently.

2. HOW DO I GET STARTED?

Getting started is simple:

1. Create a Song Sleuth account using your email and password.
2. Go to Account → Linked Accounts and request Spotify access. Song Sleuth is currently in beta with limited Spotify spaces. Once approved you'll be able to connect your account.
3. Navigate to your Library to browse your playlists and tracks.
4. Click any vendor link next to a track to purchase it.

3. HOW DO APPLE MUSIC LINKS WORK?

When you click an Apple Music link, it will automatically open the Apple Music app on your device. You must have Apple Music installed for this to work. Once the app opens, you can complete your purchase directly within Apple Music.

Note: If Apple Music is not installed on your device, the link may not open anything. Apple Music is available on Mac, iPhone, iPad and Windows.

4. WHY ARE SOME TRACKS SHOWING "NO PURCHASE LINKS AVAILABLE"?

Not every track is available for purchase on every platform. If a track shows "No purchase links available" it means we were unable to find a matching listing on our supported platforms at this time. We're continually expanding our platform integrations. Amazon Music and Beatport support are planned for a future release.

5. WHAT IS SONG SLEUTH BETA?

Song Sleuth is currently in beta, which means the core features are live and working but we're still refining the experience based on user feedback. You may occasionally encounter bugs or limitations. We appreciate your patience and welcome any feedback. Please get in touch at contact@songsleuth.app.

6. WHAT'S COMING NEXT?

We have a lot planned for Song Sleuth. Features in development include:

• Amazon Music integration
• Beatport and Juno Records integration for DJs
• Apple Music affiliate links for a smoother purchasing experience
• Background track scanning to pre-load purchase links for your entire library
• Mobile app

7. HOW DO I REPORT A BUG OR GIVE FEEDBACK?

We'd love to hear from you. Please email us at contact@songsleuth.app or use the contact form on our Contact page.

8. HOW DO I DELETE MY ACCOUNT?

You can request account deletion by visiting our Delete Account page at songsleuth.app/delete-account. You will have a 14-day window to reactivate your account before your data is permanently deleted.

9. CONTACT US

If you have a question not covered here, please get in touch: